FAQ - Ordering Information


AFL-CIO Union Label
Available by request. Used on all political orders unless specified.


Calendars
Orders received before June 1st for items with stock calendars will receive current year calendar unless otherwise specified. Orders received on June 1st or after will receive the following year's calendar unless otherwise specified.


Cancellation Charge
$50.00 (X) if an order is cancelled after artwork has been prepared. Once an order has been printed, it cannot be cancelled.


Children's Products 
As required by the Consumer Product Safety Improvement Act, certain products will be marked with tracking information including our company name. These items include the Sticker Sheet Collection and #3302, 3303, and 3307 Lapel Stickers on Rolls.


Color Match
If a PantoneĀ® number is specified or a color sample matched add $45.00 (E). No guarantee of perfect matches. Color match not available on black License frames. Color Match available on Double-Sided Poly Bag Signs add $175.00 (E).


Political
State and federal laws vary with regard to notices which must be printed and identification of those responsible for purchasing, publishing, or distributing political advertising. Be sure your customer submits the correct copy to meet these requirements.


Pricing 
Custom Decals:
Multiply length times width for total square inches. Count number of colors. White must be priced as a color on clear. Determine quantity.


Intermediate Quantities: To price quantities between the standard quantities shown use the unit rate for the next lower quantity. For example, 200 units price at the 125 unit rate; 400 units price at the 250 unit rate, etc. Contact Customer Service on quantities or sizes not shown.


Repeat Orders 
Identify repeat orders with the previous order number and the year it was produced. Orders are retained on file for three years. A sample will be needed for repeat orders more than three years old.


White Backup on Clear Material

When printed on clear material, we recommend backing the imprint with white for better readability. This can be done three ways: a halo around the image area (a small outline of white will show), slightly inside the image area (not available on small type or fine detail), or a white background. Please submit your artwork with a white plate for this white backing.


Printing 
Printing Methods:
Screen, flexography, digital, offset and thermal printing. Refer to Ink Information for additional information.

Four-Color Process: Four-color process is available on many catalog products. Screen Printing: Printed in 55-100 line screen. Offset and Flexo Printing: Printed in 150 line screen. Digital Printing: Variable resolution. Contact Customer Service for additional information or specifications, or if design is separated from original art. When printing on clear material, backing the imprint with white is recommended. White must be priced as a color.


Proofs: Proof will be furnished upon request. No charge for two proofs per order. Additional proofs $20.00 (X) per proof. Proofs will be emailed unless otherwise requested. A complete email address must be provided. Email proof colors will vary based on your computer system or printer. Refer to Standard Color chart for colors.


Production Time 
Production time begins after receipt of complete order including art, in catalog quantities or after proof approval. Check with Customer Service about production time above catalog quantity. Changes made to an order in progress could result in a later ship date.


Expedited Service: An extra charge many be required to expedite an order to ship in less than normal production time. Contact Customer Service each time this service is needed to discuss customer requirements and our ability to meet them given current production conditions.


Samples

Material samples are always available at no charge for testing. Because of the wide variety of uses of our materials, we would like to ensure that the right product or material is used for a particular application. Identifying how the product will be used or what the decal will be applied to will help determine what material is best suited for that application.


Shipping 
Mode of shipment: Please specify. The F.O. B. point is our plant in Kansas or Minnesota. If no specific instructions are given these guidelines will be followed:

  • Weight-based guidelines:

  • 1 to 200 lbs.: United Parcel Service throughout the continental U.S., Alaska, Hawaii, Puerto Rico, and Canada. UPS Air Service or U.S. Postal Service is optional. Please specify.
  • 200 lbs. and over: UPS Hundredweight Service or Truck.
  • Shipping and handling charges will be added to all orders.
  • $10.00 (X) handling charge will be added to shipments requesting 3rd party freight billing.


Drop Shipments: For same day shipment to multiple destinations or by multiple shipping methods add $8.00 (X) for each shipment after the first. $48.00 (X) each for large corrugated signs and rigid material items over 24" x 48".


Split Shipments:  For partial shipments on different days add $28.00 (X) for each shipment after the first. All split shipment orders should be shipped within 6 months of receipt of order.


Packaging: Bulk except where noted.


Website Illustrations 
Logos and other imprints shown on this website are for illustrative purposes only. They do not imply endorsement, nor are any items with these specific logos for sale to anyone other than parties expressly authorized by the owner of such designs.


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